? FAQ

Questions buyers ask.

Everything about how we check suppliers, source factories, and work only for you.

About & getting started
What is Traderify?

Independent, buyer-only verification and sourcing for anyone importing from China. We cross-check what a supplier claims against official records — and work for you, never the supplier.

How is this different from a free registry lookup or an instant AI score?

A free lookup pulls one record; an instant score hides its reasoning. We cross-check many official sources, flag where claims don’t match the records, judge factory-vs-trader, and a human reviews the evidence before you see it — you decide with proof, not a black box.

How much does it cost?

Standard is $129 per supplier, Deep Dive $199. No subscription — pay per supplier, with bulk and custom scopes on request.

Do I need an account to order?

No account needed — just send us the supplier and your email, and we’ll take it from there.

Reports & data
What’s included in a report?

Standard covers 7 core checks (about 35 data points) for fast screening. Deep Dive adds customs, IP, reputation and a remote facility check — 11 categories, about 75 data points — for a pre-order decision.

What data sources do you use?

Official Chinese government, judicial, customs, tax and IP databases — the national enterprise registry, Credit China, China Judgements Online, enforcement records, the State Taxation Administration, Customs and CNIPA, among others.

How current is the data?

We pull the latest available records when you order. Every report is dated, and every finding is traceable to its source.

What languages are reports in?

English by default; Portuguese or Spanish on request.

AI & human review
Do you give a credit score?

We don’t hand you a single black-box number. We surface the evidence and flag inconsistencies, with a risk read you can trace back to source records — the decision stays yours.

Is this done by AI or by people?

Both. Our system reads many official Chinese-language sources fast; then an analyst reviews the evidence for accuracy before the report reaches you.

Manufacturer vs trader & sourcing
Can you tell if a supplier is a real factory or a trader?

Yes — distinguishing a genuine manufacturer from a trading middleman is a core check, cross-referenced against social-insurance headcount, export records, IP and registered business scope.

What if my supplier turns out to be a trader, not a factory?

The report will say so — and our buyer-only sourcing team can trace the listing to the real source factory and help you buy direct.

Do you also find suppliers, not just check them?

Yes. Beyond verification we run buyer-only sourcing: finding real source factories, vetting them with the same checks, negotiating, and managing samples through to delivery.

Privacy & ethics
Will you contact the supplier I’m checking?

No. Every check is confidential — we work only from official and public records, and we never tip off the company you’re checking.

Can the supplier find out who ordered a check?

No. Your due diligence stays entirely between you and us.

Is my information secure?

Your requests and reports are kept private and stored securely, and we don’t share them with anyone but you.

Disputes & recovery
I’ve already been defrauded by a Chinese supplier — can you help?

We help with active recovery: tracing the entity and the accounts involved, regulatory complaints, freight-forwarder leverage and legal escalation. Tell us what happened and we’ll scope it with you.

Ordering & access
How long does a report take?

Standard lands in about 2 business days, Deep Dive in about 5. Each report is a professional, ready-to-read document.

How do I order a check?

Send us the supplier name or a 1688 / Alibaba link plus your details. We confirm the right legal entity by its USCC and get started.

What if the company name has multiple matches?

We confirm the exact entity by its 18-digit Unified Social Credit Code (USCC) before we start, so you never end up checking the wrong company.

How long can I access my report?

Your report is delivered as a PDF you can keep, with online access to your past reports.

Payments
How do I pay, and is it secure?

Payment is taken securely online in USD.

What’s your refund policy?

If we can’t complete the scope you ordered, you get a full refund.

Do I still pay if the report finds no problems?

Yes — you’re paying for the verification work, not a particular result. A clean report is a valid, useful outcome.

Do you offer bulk or team pricing?

Yes — volume pricing for multiple suppliers, recurring checks and team workflows. Contact us for a custom scope.

Do you offer API access?

Not as a self-serve API today. If you need bulk checks or an integration, get in touch and we’ll help.

Still have a question?

Tell us the supplier and what you need — we’ll come back within one business day.

Get in touch